Operations

Quality Review

Quality review turns daily usage into a reliable improvement loop for agent behavior, retrieval, and output structure.

Review Signals

• Accepted outputs
• Edited outputs
• Rejected outputs
• Escalations and unresolved cases

Feedback Patterns

Look for repeated edits in tone, missing context, wrong fields, incomplete citations, or workflow steps that need additional rules.

Tuning Inputs

Improve source freshness, examples, prompts, allowed actions, approval rules, and exception handling based on real reviewer feedback.